Resources

Survey Results

• Short-Term Disability and FMLA Survey Results - June 2011 (XLS) compiled by KHA Solutions Group

Articles

• Advancing Excellence in Patient Care: Workforce Challenges (Article from the American Hospital Association)

Files/Presentations

• Creating a Culture of Customer Service 2008 (PowerPoint Presentation)

• 2007 Outrageous Customer Service (PowerPoint Presentation)

• Best Places to Work in Kentucky

• 10-3-06 NLRB Press Release on "Kentucky River Ruling" (PDF)

• "Wisdom at Work: The Importance of the Older &Experienced Nurse in the Workplace" sponsored by the Robert Wood Johnson Foundation, June 2006 (PDF)

Links

• American Society for Healthcare Human Resources Administration

• Department of Labor

• HR Advantage salary survey

• Kentucky Hospital Association

• KHA Solutions Group

• Kentucky Society for Human Resource Management

• Society for Human Resource Management